{"id":19483,"date":"2025-06-25T13:00:50","date_gmt":"2025-06-25T12:00:50","guid":{"rendered":"https:\/\/www.wecity.it\/?post_type=avada_faq&#038;p=19483"},"modified":"2025-06-26T16:43:57","modified_gmt":"2025-06-26T15:43:57","slug":"info-sulla-chat","status":"publish","type":"avada_faq","link":"https:\/\/www.wecity.it\/en\/faq-items\/info-sulla-chat\/","title":{"rendered":"Chat Information"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>In this section, you&#8217;ll find all the conversations you&#8217;ve had with other carpoolers.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:20px;--awb-content-font-size:18px;--awb-icon-alignment:right;--awb-hover-color:hsla(var(--awb-color8-h),var(--awb-color8-s),calc(var(--awb-color8-l) + 85%),var(--awb-color8-a));--awb-border-color:hsla(var(--awb-color8-h),var(--awb-color8-s),calc(var(--awb-color8-l) + 67%),var(--awb-color8-a));--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color4);--awb-divider-hover-color:var(--awb-color4);--awb-icon-color:var(--awb-color7);--awb-title-color:var(--awb-color7);--awb-content-color:var(--awb-color6);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color6);--awb-toggle-active-accent-color:var(--awb-color7);--awb-title-font-family:&quot;Roboto&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:20px;--awb-title-line-height:28px;--awb-content-font-family:&quot;Roboto&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-19483-1\"><div class=\"fusion-panel panel-default panel-9a2e76b819131d41a fusion-toggle-has-divider\"><div class=\"panel-heading\"><h5 class=\"panel-title toggle\" id=\"toggle_9a2e76b819131d41a\"><a aria-expanded=\"false\" aria-controls=\"9a2e76b819131d41a\" role=\"button\" data-toggle=\"collapse\" data-target=\"#9a2e76b819131d41a\" href=\"#9a2e76b819131d41a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Respect comes first<\/span><\/a><\/h5><\/div><div id=\"9a2e76b819131d41a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9a2e76b819131d41a\"><div class=\"panel-body toggle-content fusion-clearfix\">The Carpool Community is built on mutual trust, cooperation, and respectful behavior. Please maintain a polite and helpful tone, both in chat conversations and during shared trips.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-24cb9c6f588e706c3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h5 class=\"panel-title toggle\" id=\"toggle_24cb9c6f588e706c3\"><a aria-expanded=\"false\" aria-controls=\"24cb9c6f588e706c3\" role=\"button\" data-toggle=\"collapse\" data-target=\"#24cb9c6f588e706c3\" href=\"#24cb9c6f588e706c3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Blocking a carpooler<\/span><\/a><\/h5><\/div><div id=\"24cb9c6f588e706c3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_24cb9c6f588e706c3\"><div class=\"panel-body toggle-content fusion-clearfix\">If for any reason you no longer wish to interact with a carpooler, you can use the <b>Block<\/b> option. Blocking a carpooler means:<\/p>\n<ul>\n<li>you will no longer be able to exchange messages,<\/li>\n<li>you will no longer appear in each other\u2019s route matches.<\/li>\n<\/ul>\n<p> This feature is designed to ensure a safe and comfortable experience for everyone.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-210b88fca3822f9bc fusion-toggle-has-divider\"><div class=\"panel-heading\"><h5 class=\"panel-title toggle\" id=\"toggle_210b88fca3822f9bc\"><a aria-expanded=\"false\" aria-controls=\"210b88fca3822f9bc\" role=\"button\" data-toggle=\"collapse\" data-target=\"#210b88fca3822f9bc\" href=\"#210b88fca3822f9bc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Reporting a carpooler<\/span><\/a><\/h5><\/div><div id=\"210b88fca3822f9bc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_210b88fca3822f9bc\"><div class=\"panel-body toggle-content fusion-clearfix\">If a carpooler behaves inappropriately or disrespectfully, you can report them using the <b>Report<\/b> button from the dropdown menu. The reported carpooler <b>will not be notified<\/b> and <b>will not know who submitted the report<\/b>.<br \/> Our team will review your report with the utmost care.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fe3e573d1ba75e063 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h5 class=\"panel-title toggle\" id=\"toggle_fe3e573d1ba75e063\"><a aria-expanded=\"false\" aria-controls=\"fe3e573d1ba75e063\" role=\"button\" data-toggle=\"collapse\" data-target=\"#fe3e573d1ba75e063\" href=\"#fe3e573d1ba75e063\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Chat retention<\/span><\/a><\/h5><\/div><div id=\"fe3e573d1ba75e063\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fe3e573d1ba75e063\"><div class=\"panel-body toggle-content fusion-clearfix\">Conversations are stored for a maximum of <b>3 months<\/b>, after which they are automatically deleted to protect your privacy.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[288],"class_list":["post-19483","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-carpool-community-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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